Overwatch 2: How to fix the “Unexpected Server Error Occurred” Message

Tahmid Shihab Murshed
By Tahmid Shihab Murshed
3 Min Read
Image via overwatch.blizzard.com

Is the “Unexpected Server Error Occurred” message stopping you from playing Overwatch 2? Don’t worry as we go through why this error occurs and how to fix it.

Overwatch 2 is the most anticipated multiplayer title of 2022. Blizzard has finally released the game, pulling down cover on its predecessor, Overwatch. Unlike OW1, this game is a free-to-play title. Being a F2P, players are flooding the game to try out everything new the game has to offer.

Unfortunately, the game’s launch has not been smooth sailing for Blizzard. As the game is a F2P title, players are jumping in to take a peek at the game. The game’s server is facing issues with thousands of players flooding in. On the other hand, DDoS attacks are also causing problems for the game’s server. Players are also being greeted with an unexpected server error message.

Read More: Overwatch 2: How to Fix the Game Server Connection Failed Error

What is an Unexpected Server Error?

The unexpected server error occurred message appears when the game is not able to connect to the Overwatch 2 servers. The Overwatch 2 servers are facing massive traffic coupled with DDoS attacks, so these errors are popping up. This is a client-side problem that will easily be fixed.

Unexpected Server Error
Image via Blizzard

Fixes for Unexpected Server Error Occurred

Fix – 1

The primary fix to eliminate this error is changing your OW2 server region before launching the game. Here’s how you change the server region in OW2:

  1. Launch Battle.net. (Close Overwatch 2 first.)
  2. Select “Overwatch 2”.
  3. Click on the “Globe” icon.
  4. Change the region to another one. (Example- If you’re in the Americas, select the Asia server.)
  5. Finally, launch Overwatch 2.
Image via u/callme-snow

Fix – 2

Restart your internet connection by resetting your router. For players who don’t know how to reset a router, follow these steps to reboot your connection manually:

  1. Press the “Start” button.
  2. Search the “CMD” button in the search bar.
  3. Type in “ipconfig” then press Enter.
  4. Copy the IP Address from the “Default Gateway” prompt.
  5. Paste the IP Address in your browser and hit Enter.
  6. Log in using your password. (It is typically “Admin” for both login and password.)
  7. Head over to the “Management” tab.
  8. Press the “Reboot” prompt.
  9. Log in to the game after the reset is complete.

It should be noted that Overwatch 2 is facing serious server issues currently as thousands of players are waiting to get their hands on the game. So, hopefully, our fixes will help you solve the issue until Blizzard releases a fix for all the concurrent problems.

Read More: Overwatch 2: How to set up SMS Protection

Tahmid Shihab Murshed is an FPS writer at GameRiv. Born with a knack for gaming, he has played all types of games out there. He has a heartfelt love for Call of Duty, and other shooter titles out there.