A common problem plaguing the VALORANT Community when starting up or in the middle of the game is Error Code 31. In this article, we will be discussing what it is and how to fix it.
VALORANT Error Code 31 is one of the more common errors you can encounter in VALORANT. It occurs mostly when you are just starting up the game. However, it can also occur when you are in the middle of a match.

Error Code 31 refers to Failed to get player name information. To be more precise, it occurs mostly when a VALORANT client faces trouble while loading you and your friends’ player information due to a client, vanguard error, or slow internet connection.
How to Fix (A complete step-by-step guide)
In most cases, the fix to the VALORANT Error Code 31 problem is fairly straightforward. Only restarting VALORANT and Riot Client can solve this problem.
However, if the issue isn’t fixed, this step-by-step guide will help you to get rid of this problem.
- Close all the Valorant-related processes and services from the task manager.
- Uninstall and Reinstall Riot Vanguard.
- Check your internet connection for stable connectivity.
- Restart your internet modem and router.
- Restart your computer.
- Run VALORANT as administrator mode.
If you follow these steps carefully, your problem regarding Error Code 31 should be resolved. However, if your problem isn’t resolved after following all these steps, you can create a ticket from the VALORANT Support page.
Read More: How to Fix VALORANT Error Code 0