A common problem plaguing the VALORANT Community when starting up or in the middle of the game is Error Code 31. In this article, we will be discussing what it is and how to fix it.
VALORANT is a character-based 5v5 tactical shooter game that is played online or via the internet. Like many other online games, VALORANT is also susceptible to bugs, errors, and crashes. When VALORANT encounters a problem, it displays an error code so you can figure out what’s wrong and why your game isn’t working.
However, VALORANT does not directly guide you on how to correct the problems. Rather, the client just shows you a message and an error code. Every Error Code has a numeric value ranging from 0 to 152, and each of the codes has a different connotation and reason behind the cause of the issue that you are facing.
One of the common error codes is Error Code 31. Many of you might have faced Error Code 31 without even knowing what it is, what it does, and how to fix it. So, in this article, we will be diving into detail about VALORANT Error code 31.
Read More: How to Fix VALORANT Error Code 29
What is VALORANT Error Code 31?
VALORANT Error Code 31 is one of the more common errors you can encounter in VALORANT. It occurs mostly when you are just starting up the game. However, it can also occur when you are in the middle of a match.
Error Code 31 refers to Failed to get player name information. To be more precise, it occurs mostly when VALORANT client faces trouble while loading you and your friends’ player information due to client, vanguard error or slow internet connection.
How to Fix (A complete step-by-step guide)
In most cases, the fix to the VALORANT Error Code 31 problem is fairly straightforward. Only restarting VALORANT and Riot Client can solve this problem.
However, if the issue doesn’t fix, this step-by-step guide will help you to get rid of this problem.
- Close all the Valorant-related processes and services from the task manager.
- Uninstall and Reinstall Riot Vanguard.
- Check your internet connection for stable connectivity.
- Restart your internet modem and router.
- Restart your computer.
- Run VALORANT as administrator mode.
If you follow these steps carefully, your problem regarding Error Code 31 should be resolved. However, if your problem isn’t resolved after following all these steps, you can create a ticket from VALORANT Support page.
Read More: How to Fix VALORANT Error Code 0