The DXGI_ERROR_DEVICE_HUNG is a common issue Apex Legends players face pretty often. In this article, we will be discussing why this error occurs and how you can fix it.
Apex Legends started its journey as a hero-shooter Battle Royale game in February 2019. Since the release of the game, players from all around the globe have been experiencing many errors, glitches, and crashes. However, it is not uncommon for an online video game like Apex Legends.
When Apex Legends encounters a problem, it displays an error code so you can figure out what’s wrong and why your game isn’t working. These errors can cause while starting the game or during a game.
Similarly, one of these common issues in Apex Legends is the DXGI error. Many of you might have faced this strange problem without even knowing what it is, what it does, and how to fix it. So, in this article, we will be diving into detail about the DXGI error in Apex Legends.
Read More: All the error codes and their meaning in Apex Legends
What is DXGI Error in Apex Legends?
DXGI error is a common graphics driver-related problem that can cause frequent crashes in Apex Legends as well as many other games. The error usually pops up while launching the game. However, it may also happen during mid-gaming sessions.
When this error occurs, a pop-up shows up with an error message DXGI_ERROR_DEVICE_HUNG, followed by an error code 0x887A0006. This error mainly means that there is a communication error between the system graphics driver and Apex Legends.
This is a widespread error for NVIDIA graphics card users. However, many AMD GPU users also face this issue regularly.
How to Fix (A complete step-by-step guide)
If you face this error right after updating your graphics driver, rolling back to the older driver should resolve this issue. However, if you’re facing this issue with your current driver, getting the latest graphics driver may fix the issue.
The error can also cause due to the graphics driver getting corrupted. If that’s the case, completely resetting the graphics driver using DDU will stop the game from crashing.
Here’s a complete step-by-step guide:
Method 1: Roll back to the previous graphics driver
1. Go to Device Manager from your Windows search option or via Control Panel
2. Double-click on the Display adapters. Right-click on your graphics card model> Properties
3. Go to the Driver tab and click on the Roll Back Driver option.
Note: For many users, the Roll Back Driver option may be greyed out. If it happens, you must manually download and install the previous driver from the NVIDIA or AMD website.
4. A new window will pop up. Select any reason for rolling back the driver and click on Yes.
5. Launch Apex Legends.
Method 2: Update your graphics driver
1. Go to Device Manager from your Windows search option or via Control Panel
2. Double-click on the Display adapters. Right-click on your graphics card model> Properties
3. Go to the Driver tab and click on Update Driver> Search automatically for drivers
4. Wait for Windows to install the updated driver
5. Launch Apex Legends
Method 3: Uninstall and reinstall the graphics driver
If your Apex Legends keeps crashing even after trying the first two methods. You may follow the third method as a last resort.
1. Download DDU from the official Guru3d website
2. Unzip/ extract the file anywhere in your HDD or SSD
3. Open DDU.exe and install it
4. Boot your windows in Safe Mode ( Recommended but not necessary)
5. Open the new DDU folder. Click on Display Driver Uninstaller.exe
6. An Options window will pop up. Keep these things unchanged and press Close
7. Now, the Display Driver Uninstaller window will open up. Select the Device type and brand from the right-hand side.
8. Now click on clean and restart. Wait for DDU to remove your graphics driver completely. After that, it will restart automatically.
9. Now that your graphics driver is uninstalled. You’ll have to download and install your graphics driver once again.
10. Head over to NVIDIA/ AMD‘s graphics driver website and download the specific driver for your card.
11. Install the new driver.
12. Launch Apex Legends.
Read More: Apex Legends Season 17 Performance Tuning Guide: For Low, Medium & High-End PCs
After following these three methods, your issue related to 0x887A0006 or DXGI_ERROR_DEVICE_HUNG should be resolved entirely. Visit our Apex Legends section for more Apex-related guides, news, tips, and tricks.
