Since Exoprimal’s launch, players have constantly been facing the “Connection to The Server Has Been Lost Issue.” In this article, we’ll drive you through the reason behind the issue and how to fix it.
Exoprimal is a new third-person shooter game developed and released by Capcom. The plot of the Exoprimal begins with the occurrence of an unknown phenomenon called “Vortex,” unleashing a dinosaur outbreak throughout the world.
To fight the dinosaurs, the Aibius Corporation develops a hyper-advanced AI called Leviathan that predicts the location of future outbreaks. However, knowing the location only doesn’t save humanity from extinction. So, Aibius Corporation also develops high-caliber pilot-driven exosuits to fight against deadly dinosaurs.
Its exciting storyline and unorthodox gameplay have caught the attention of many online-shooter enthusiasts. And despite its hefty price tag, players have purchased the game on different platforms. However, reports of a peculiar “Connection to The Server Has Been Lost” error is ruining the fun of the game for thousands of people.
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What is “Connection to the Server Has Been Lost” Error
Exoprimal is a fairly new game that was released on July 14, 2023. Since its release, many players have been constantly facing the “Connection to the Server Has Been Lost” issue. In an online video game, a problem as such is very annoying and can ruin the fun of the game.
The error can occur while starting the game or during a game. The issue especially pops up after trying to search for a Dino Survival game mode, as many have reported. The error message pops up with the error code “MR-0002002000-0051-0016-0000-000a.”
Normally, an internet issue usually causes this error to occur. This error may happen if you have low bandwidth or an unstable connection. However, it can also be server sided. Meaning if Exoprimal servers are down, this error may pop up.
How to Fix “Connection to the Server Has Been Lost”
As mentioned earlier, the “Connection to the Server Has Been Lost” is an internet-related issue from the user’s end. So, fixing the internet will usually solve the problem. Using a VPN may also help solve the issue for some users. And check for Exoprimal’s official social media handles to find out if the servers are up and running.
Here’s a step-by-step guide on how to fix the issue:
1. Fix Internet Issues
- Internet troubleshooting for PC:
- If you have a VPN. Open and connect to it.
- If not, download Cloudfare WARP.
- Open Cloudfare WARP and connect to it.
- Restart Exoprimal.
- Internet troubleshooting for PS4/ PS5:
- Turn off your PS4 > press and hold the power button until you hear two beeps> select “Rebuild database/Clear cache and rebuild database.”
- Go to Settings> Network> Test Internet Connection and check connectivity.
- Restart Exoprimal.
- For XBOX
- Press the Xbox button > Profile > Settings
- After that, go to General > Sleep mode & startup > Full shutdown > Shut down > unplug the power cable for 20-30 seconds > plug the power cable back in > turn on your console.
- Then go to Xbox network settings > Advanced settings > Alternate MAC address > Clear.
- Restart Exoprimal.
2. Check Exoprimal Server Status
Visit Exoprimal’s official website or Twitter handle to know if the online servers are up.
Read More: List of All Trophies and Achievements: Exoprimal
There you go! This is how you can fix the “Connection to the Server Has Been Lost” issue in Exoprimal. Hopefully, now you can slay the dinosaurs with your friends uninterrupted.
