How to Fix “Menu _ authenticationfailed epic” Error in Alan Wake 2

Adib Pritom
By Adib Pritom
3 Min Read

Here is how to fix How to Fix the “Menu_AuthenticationFailed Epic” Error in Alan Wake 2.

Alan Wake 2, the long-awaited sequel of Alan Wake, has finally made its debut on PC and console platforms. The game has lived up to the expectations of all the gamers who were impressed by its prequel, which was released almost a decade ago. The game presents a captivating storyline and an eerie atmosphere, making it a hit in the psychological thriller genre of games.

However, just like many other games released on online platforms, Alan Wake 2 has also faced some problems. Some PC users have encountered the “Menu Authentication Failed” error when using the Epic Games Launcher. This error doesn’t let the player log in using an Epic Games account, which can be frustrating when you are eager to get some taste of Alan Wake 2. However, don’t worry; in today’s guide, we will show how to fix the menu authentication failed error in Alan Wake 2.

READ MORE: Locations of All Weapons: Alan Wake 2

Fix “Menu_AuthenticationFailed Epic” Error

There are several steps you can follow to solve the Menu Authentication Failed Epic error in Alan Wake 2.

Disable RTSS or MSI Afterburner

MSI Afterburner or RTSS overlay may cause the “Menu _ authenticationfailed epic” Error. Disabling the RTSS Overlay or using the Low Compatibility Mode for RTSS might fix the error.

Disable In-Game Overlays

Disabling In-Game overlays of Discord or NVIDIA GeForce Experience can help to fix the Menu Authentication error in Alan Wake 2. As stated in the error, “The game failed to connect or authenticate with your Epic account. Third-party overlays may prevent the game from resolving this issue. Please try disabling third-party overlays temporarily and restart the game.” To disable unwanted softwares, follow these simple steps:

  • Go to your Task Manager from the Start Menu, Taskbar, or pressing Ctrl+Alt+Delete.
  • Go to Details
  • Right-click over the apps you want to close (Discord, NVIDIA GeForce Experience, MSI Afterburner, or such)
  • Click on End Task.

Check for Latest Updates

Make sure your PC has the latest graphics drivers and all the other drivers required to run the game. Update your Epic Launcher if required and verify the Alan Wake 2 game files. To update your graphics drivers, go to the Nvidia Control Panel and check for the latest updates.

Try logging out and then logging back into your Epic Launcher. If the problem is not fixed, try to launch other games using the Epic Launcher and see if it works.

Adib Pritom is a Guide writer at GameRiv. Adib isn't just a writer but a gamer at heart. You can find him battling it out in his favourite FPS games when he is not busy creating his latest guide.