Overwatch 2: How to Fix Account Merge Not Working

Overwatch 2 did not have the smoothest launch day. It had a fair bit of problems. Account merge problem is one of them. Here is how you can fix it.

Overwatch 2 is the next evolution in the Overwatch franchise. They are moving away from the box model of Overwatch to a more accessible free-to-play model in Overwatch 2. So naturally, a lot of players showed up to play the game on the launch date, causing a long queue for players.

So it is not hard to see the Overwatch 2 launch was far from perfect. On top of that, there were DDoS attacks on their servers, making things more difficult. But as time progresses, things calm down. Blizzard and the overwatch team are also working on things to fix everything.

Amidst all the problems, the account merger problem is one that the console community of the Overwatch 2 is facing. Here is everything you need to know about how the Account Merger is not working and how to fix it.

Read More: Overwatch 2: How To Unlock Kiriko

How to Fix Account Merge in Overwatch 2

In Overwatch, all PC players need a battle.net account to play the game, but console players don’t need that. With the new system in Overwatch 2, they are implementing cross-progression across all the consoles and PC. So all players need to have a battle.net account. They can connect their IDs to a newly created battle.net account to merge the progression across all platforms.

But the problem is, this is often not working in the game. And even when you connect and merge the IDs’, there are situations when players lose in-game items or get their heroes locked even if they had all of them unlocked before.

Overwatch 2: How to Fix Account Merge Not Working
Credit: Blizzard Entertainment

Blizzard has officially put out a statement regarding the problem. They are saying the account merge is working as intended, but it is taking a bit of time because all the players are jumping in simultaneously. So you can wait until the initial rush dies out to connect your account. In the meantime, you can still enjoy Overwatch as you used to.

As for the lost cosmetics, no data has been wiped out. Blizzard says they have all the info and are working on a fix right now. The fix will go live between October 10th to 16th. That should return all the lost items to the player. But in the worst-case scenario, you can always contact support to get your items back.

Want to know more about Overwatch 2? Check out our guide on How To Unlock Kiriko, How To Report Players, and much more!

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