Nintendo to defend their decision to not allow preorder refunds on the European eShop

Nintendo to defend their decision to not allow preorder refunds on the European eShop as their first day of court begins. The German and Norwegian government are accusing the games company for violating EU consumer law.

Full article here:

Nintendo to defend their decision

Norway notified Germany of a potential breach of EU consumer rights with Nintendo. Germany agreed and started work on taking Nintendo to court. Court proceedings has taken almost a year, but today marked the start of the trial. But, Nintendo to defend their decision regardless the outcome.


  • According to Norwegian gaming website, who has been in contact with the court, the trial started today. Nintendo is defending, the VZBV (German consumer rights enforcer, backed by the Federal Ministry of Justice and Consumer Protection) is the plaintiff.
  • The trial is done behind closed doors and press is not permitted information about the case.
  • The trial is happening in the Frankfurt court.
  • A verdict is expected before christmas, but at the latest early January.
  • According to the article, which has an interview with the Norwegian Consumer Council, further escalation to the EU courts are on the table, pending the outcome here. This to get an updated definition of what “performance has begun” actually means for digital purchases.

More Latest News:

Some other points for those that hasn’t followed the case:
  • Norway is a part of the European Economic Community, which means they share many EU laws.
  • and Norway’s Consumer Rights Council tested the eShop for consumer unfriendly practices and found Nintendo does not allow cancellation of pre-orders at all, even before the game is released, which is in violation of Norwegian and EU law.
  • Nintendo in their reply say they don’t agree with the council, and that they aren’t breaking any laws. They say that, because you can pre-load the game instantly after pre-ordering, the “performance has begun” (which is the wording of the law), and the sales contract is fulfilled.
  • The Council however, says you can’t claim “performance has begun” until the game is playable, even though you’ve pre-loaded it.
  • Nintendo was promptly reported to the Norwegian authorities, who formally made an “enforcement request” to Germany, as Nintendo of Europe is based there. Germany promptly dragged Nintendo to court to make them abide by the laws.



Call of Duty: Warzone console players are disabling cross-play to avoid the increasing number of cheaters in PC

Call of Duty: Warzone the newest free-to-play battle royale game that was released on March 10, 2020. And in less than two...

Rainbow Six Siege has the worst battle pass system in a live service FPS

As of now, there are a lot of battle pass systems that are available for FPS games. Among them, Rainbow Six Siege...

League of Legends: Champion Height and Weight List

League of Legends Champion height and weight concept list by u/KestrelGirl. Height and weight measurements of all the champions are concepts unless...

Rainbow Six Siege “Around The World” Battle Pass All Rewards listed

The new "Around The World" Battle Pass for Tom Clancy's Rainbow Six Siege has been launched by Ubisoft. The new Battle Pass...

Akali is getting a small buff in patch 10.7

No matter how many times Riot nerfed Akali, she managed herself to be relevant in the meta. But the nerf in patch...

Follow Us